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LimitedWarranty

Effective Date: 03/19/2025

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Thank you for choosing Prymal Tech, LLC. We are confident in the quality and reliability of our product. This Limited Warranty is designed to provide you with information about the warranty coverage and terms associated with your purchase.

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1. Warranty Coverage:

1.1 Duration:

  • This Limited Warranty is valid for a period of 12 months from the date of purchase.

1.2 Scope:

  • The warranty covers defects in materials and workmanship under normal use and service conditions.

1.3 Exclusions:

  • This warranty does not cover damage resulting from accidents, misuse, neglect, tampering, unauthorized modifications, or any other causes not related to defects in materials and workmanship.

2. Warranty Claim Process:

2.1 Notification:

  • To make a warranty claim, please contact our customer support at [customer support email] or [customer support phone number] within the warranty period.

  • Provide your proof of purchase and a detailed description of the issue.

2.2 Evaluation:

  • Our customer support team will guide you through the evaluation process, which may include troubleshooting steps or requesting additional information.

  • If the issue cannot be resolved through troubleshooting, instructions for returning the product may be provided.

2.3 Resolution:

  • If the product is determined to be defective and the issue falls within the scope of the warranty, we will, at our discretion, repair or replace the defective product.

  • The repaired or replaced product will be covered by the remaining duration of the original warranty period.

3. Limitations and Exclusions:

3.1 Consequential Damages:

  • To the extent permitted by law, this warranty excludes any liability for incidental, consequential, or indirect damages.

3.2 Third-Party Products:

  • This warranty does not cover products not manufactured by Prymal Tech, LLC, even if sold or packaged with products manufactured by Prymal Tech, LLC.

3.3 Unauthorized Repairs:

  • Any attempt to repair the product by unauthorized personnel will void the warranty.

4. Geographic Limitation:

4.1 Warranty Claims within the United States:

  • Warranty claims will only be addressed or returned within the United States.

5. How to Obtain Warranty Service:

5.1 Contact Information:

  • For warranty claims or inquiries, please contact our customer support at info@prymaltech.com.

5.2 Return Shipping:

  • If the product needs to be returned for evaluation or repair, follow the instructions provided by our customer support team.

  • The customer is responsible for the cost of shipping the product to us.

6. Governing Law:

  • This Limited Warranty is governed by the laws of Colorado, without regard to its conflict of law principles.

Note:

  • This Limited Warranty is subject to change without notice. Please review this warranty periodically for any updates.

Thank you for choosing Prymal Tech. We are committed to providing you with a high-quality and reliable product. If you have any questions about this Limited Warranty, please contact our customer support team.

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